Returns & Exchanges
At Free Spirit Shop, we want you to love your bohemian-inspired finds, which is why we offer a flexible 30-day return policy for all unworn and unwashed items. If your purchase doesn't perfectly match your vibe, our simple exchange and refund process ensures you can shop with total peace of mind.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place your items in their original packaging with all tags attached to ensure they stay protected during transit.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing